Click on the categories below to expand Frequently Asked Questions
When may I apply?
Can I sign up for a volunteer team when I get to the event?
What fees are associated with applying?
What do I need to do to apply to be a volunteer for Summer Camp?
What forms of payment are accepted?
Can I get a refund for a General Admission ticket I purchased and still be a part of either volunteer team?
Is there a payment plan for Volunteer Deposits?
How old do I need to be in order to join a volunteer team?
How do I know when I am confirmed to be on a volunteer team?
Why is my deposit ticket will-call only? Where do I get my wristband?
What if I do not purchase a ticket before I send my application?
What if I send my application and payment and for some reason am not accepted?
Can I request when I work or build my own schedule?
Can I work on Thursday or Monday?
What time do I need to be present if I would like to work on Thursday?
Will team members work more than one shift per day?
How is the schedule created?
Soulshine Ambassador scheduling is different than all of this. Please refer to specifics on the TEAMS page.
When/how will I know what my schedule is?
What kinds of responsibilities are required of volunteer team members?
How much time must a volunteer commit?
What happens if I am relieved of my responsibilities by my supervisor because I am under the influence?
What happens if I sign-up as a volunteer and fail to show up for a shift, or to the festival at all?
Do volunteers camp in a specific area?
What do volunteers receive?
When do volunteers receive their returned deposit?
Are there opportunities to volunteer other than at the festival (i.e. street team)?
Where may I direct other questions not answered in this FAQ?
Where may I direct suggestions?